Privacy Policy

1. Introduction

noIM₃ ("we", "us", "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at noim3.com and use our engineering platform and services.

[Add your jurisdiction and any applicable legislation, e.g. Australian Privacy Act 1988, GDPR, etc.]

2. Information We Collect

Information you provide directly

• Account registration details (name, email address, password)
• Billing and payment information (processed securely via our payment provider)
• Contact form submissions and support requests
• Communications with our team

Information collected automatically

• Log data (IP address, browser type, pages visited, time and date of visit)
• Device information (device type, operating system)
• Usage data (features used, tools accessed, session duration)
• Cookies and similar tracking technologies (see Section 7)

[Add any additional data sources specific to your platform, e.g. API usage logs, tool calculation inputs.]

3. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Provide, operate, and improve the noIM₃ platform and tools
• Process payments and manage subscriptions
• Send transactional emails (account confirmation, password reset, billing receipts)
• Respond to support requests and enquiries
• Send product updates and announcements (you may opt out at any time)
• Monitor and analyse usage to improve platform performance
• Detect and prevent fraud, abuse, and security incidents
• Comply with legal obligations

4. Sharing of Your Information

We do not sell your personal information. We may share your information with third parties only in the following circumstances:

• Service providers: Trusted vendors who assist in operating the platform (e.g. cloud hosting, payment processing, email delivery). These parties are contractually bound to protect your data.
• Legal requirements: Where required by law, regulation, court order, or government authority.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With your consent: In any other circumstances with your explicit consent.

[List specific third-party service providers you use, e.g. Stripe for payments, Vercel for hosting, etc.]

5. Data Storage and Security

[Describe where data is stored, e.g. Australia/US/EU, and what security measures are in place.]

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include encrypted data transmission (TLS), access controls, and regular security reviews.

No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as necessary to provide you with our services. We will retain and use your information as required to comply with our legal obligations, resolve disputes, and enforce our agreements.

[Specify retention periods for different categories of data if known, e.g. account data, logs, billing records.]

7. Cookies

We use cookies and similar tracking technologies to enhance your experience on the platform. These include:

• Essential cookies: Required for the platform to function (authentication, session management).
• Analytics cookies: Used to understand how users interact with the platform (e.g. Vercel Analytics).

You can control cookies through your browser settings. Disabling essential cookies may affect platform functionality.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain processing activities
• Data portability (receive your data in a structured, machine-readable format)
• Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at noim3.com/contact.

9. Children's Privacy

The noIM₃ platform is intended for professional use and is not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

11. Contact

[Add your business name, ABN, registered address, and privacy contact email.]